News archive | HELPDESK

News archive

18.11. 2025

Thank you for taking the video services survey – check out AI captioning and other most-requested features!

13.11. 2025

Service break in CurreChat, IT device order tool, Download Centre and other OpenShift-based services 18 November 7–10 AM

10.11. 2025

Azure Virtual Desktop service will be discontinued 12 November 2025 at 8 AM

10.11. 2025

Limited IT Helpdesk services on 12–13 November 2025 from 9 AM to 12 PM

07.11. 2025

Jira available again from 7 November 2025 approx. 1 PM onward

03.11. 2025

The University IT systems’ disruption was resolved on 3 November 2025 at approx. 9:15 AM

20.10. 2025

Limited IT Helpdesk services on 22–23 October 2025 from 9 AM to 12 PM

17.10. 2025

Zoom cloud recording service disruption from 17 October 2025 at 10 AM – use local recording or Teams for recording

13.10. 2025

OpenVPN connections will be disabled as of 29 October 2025 – switch to eduVPN

09.10. 2025

Use the University Zoom service securely — see recommendations for safe and permitted use

03.10. 2025

Take the survey on the University’s IT security communications and IT security training — you can win a product package from the University’s webshop!

03.10. 2025

Connect your Laptop Lender laptop to a docking monitor and use it conveniently with a mouse and keyboard

30.09. 2025

Logging in to BioRender Premium will become easier from 3 October 2025 onward

25.09. 2025

Beware of recruitment scams using University of Helsinki’s name: Always verify job adverts on official University website

25.09. 2025

University mobile device subscriptions’ new contract period begins soon – restart your mobile device on 1 October 2025

22.09. 2025

SAP service break 26 September 2025 from 8 to 10 AM

19.09. 2025

MacOS Tahoe 26 available for installation on University Mac computers starting 23 September 2025

17.09. 2025

Moodle available again from 17 September 2025 at 12 PM

11.09. 2025

Join the Digital Security at the University 2025 webinar on October 2nd at 9 AM and ask about digital security!

03.09. 2025

University IT Security Test deadlines postponed due to the Moodle service break